Privacy Policy

1. Introduction

Melchers Developments, operated by Dan Kiekens, Sales Representative at Keller Williams Lifestyles Realty, Brokerage ("we," "us," or "our"), is committed to protecting the privacy of visitors to our website and individuals who provide their personal information through our forms and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, and phone number provided through our registration of interest forms, buyer pre-qualification forms, and tenant application forms.
• Property Preferences: Budget range, desired timeline, property type preferences, bedroom/bathroom requirements, and other housing preferences you share with us.
• Tenant Application Data: Employment information, income details, move-in date preferences, and references submitted through our rental application forms.
• Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries about properties, communities, and available homes or rental units.
• Match you with suitable properties based on your stated preferences and budget.
• Process tenant applications for Darcy Commons and other rental properties.
• Send you relevant updates about communities, pricing, and availability that match your interests.
• Improve our website and services based on usage patterns.
• Comply with legal obligations and protect our rights.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Melchers Construction Limited: To facilitate property inquiries and coordinate home purchases or rentals.
• Keller Williams Lifestyles Realty, Brokerage: As required in the course of real estate transactions.
• Service Providers: Third-party services that help us operate our website and deliver services (e.g., hosting, analytics), who are bound by confidentiality obligations.
• Legal Requirements: When required by law, regulation, or legal process.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can control cookie preferences through your browser settings. We use Cloudflare Turnstile for bot protection on our forms, which may set cookies necessary for security purposes.

7. Your Rights

Under applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal retention requirements.
• Withdraw consent for the collection and use of your information.

8. Third-Party Services

Our website may integrate with third-party services including ElevenLabs (voice assistant), Google Maps (property locations), and Cloudflare (security). These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact: